Privacy Policy

Effective date: September 25, 2026 · Last updated: September 25, 2026

Every Call LLC ("Every Call," "we," "our," or "us") operates https://everycallbiz.com and provides AI-assisted customer communication services to businesses across the United States. This Privacy Policy explains the information we collect, how we use and disclose it, and your choices. If you interact with an Every Call assistant on behalf of one of our business customers, that business may also have its own privacy policy.

1. Information we collect

Depending on how you interact with us or a business using our services, we may process your name, telephone number, email address, business name, appointment requests, service address or general service location when supplied, details you provide about a job or inquiry, communication preferences, and records of SMS conversations. We may receive call metadata such as the calling number, time, duration, and call-routing outcome. We also collect information provided by business customers for account setup, billing, and service configuration.

Call recording and transcription: Every Call does not record customer calls or retain call transcripts as part of its stated service. We may process information provided during a live call to respond to the caller and create a lead or appointment record. A business customer's separate phone system or other third-party service may have its own recording practices.

2. How we use information

We use information to answer or respond to inquiries, deliver requested SMS conversations, collect and route leads, coordinate appointments, provide requested services to business customers, maintain account and transaction records, detect misuse, protect our systems, meet legal obligations, and improve service reliability. We use AI service providers to help generate responses and perform these functions.

3. SMS communications and consent

For missed-call recovery, we check whether a caller has already opted in to receive service-related texts from the specific business called. If the business misses a call and no valid consent is on file, the caller may hear an automated keypad consent prompt. We log the affirmative keypad response and the consent notice version before sending any text. Callers who do not consent or who hang up before opting in do not receive recovery texts. Valid existing consent lets returning callers skip the prompt. We maintain suppression records for opt-outs, which override earlier permission. Consent to one business or type of message does not automatically extend to another. Reply STOP to opt out or HELP for assistance; message frequency varies and message/data rates may apply. Mobile numbers and messaging opt-in/consent information are not sold or shared with third parties or affiliates for their marketing or promotional purposes; necessary service providers may process information only to deliver requested communications.

4. When information is shared

We may disclose information to the business you contacted; service providers that support our operations, such as telephony, messaging, AI processing, hosting, scheduling, billing, and infrastructure providers; professional advisers; and authorities when required by law or necessary to protect rights and safety. Providers are permitted to process information only as needed for the services they perform, subject to applicable agreements. We do not sell personal information.

5. Data retention

We retain personal information only for as long as reasonably necessary to provide the requested services, maintain business and transaction records, resolve disputes, comply with applicable legal obligations, and protect our operations. Retention varies by the type of record, our agreement with the relevant business customer, and applicable law. We have not established a single uniform retention period for all categories. Where appropriate and feasible, information is deleted or de-identified when no longer needed. You may contact us to ask about a particular category of information or request deletion.

6. Security

We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information we process. No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

7. Your choices and privacy requests

You may request access to, correction of, or deletion of personal information, subject to identity verification, legal exceptions, and our role as a service provider to a business customer. You can opt out of applicable SMS communications by replying STOP. For privacy requests, email admin@everycallbiz.com. If your request concerns a business customer's records, we may direct you to that business or coordinate with it.

8. State privacy rights

Residents of certain U.S. states may have additional privacy rights under applicable law, such as rights to access, correct, delete, or obtain copies of certain personal information. We will respond to verifiable requests as required by applicable law. We do not discriminate against people for exercising applicable privacy rights.

9. Children

Our services are intended for business communications and are not directed to children under 13. If you believe a child has provided us personal information, contact us so we can review the matter.

10. Third-party sites and services

Our website and services may connect to third-party tools and websites. Their privacy practices are governed by their own notices. We encourage you to review those notices.

11. Changes to this policy

We may update this policy as our services or legal obligations change. We will post the revised policy here with an updated effective date and provide additional notice where required.

12. Contact

Every Call LLC · Colorado, United States · Serving customers nationwide
Email: admin@everycallbiz.com
Phone: (720) 722-1846
Website: https://everycallbiz.com

Consent records and retention

We maintain a per-business consent record that can include the caller’s number, business contacted, consent status, timestamp, consent method, notice version, and opt-out status. These records help us respect customer preferences and demonstrate compliance. We retain information only for as long as reasonably necessary for service delivery, documented consent, security, disputes, or legal obligations. We have not adopted a single fixed retention period for all data categories; retention depends on purpose and applicable requirements.

We do not record calls or retain call transcripts as part of the Every Call service. Call metadata, keypad responses, SMS conversations, lead details, and appointment information may still be processed and stored. Our telecommunications and other service providers may maintain their own operational records under their policies.